Electronic Health Records

Families First utilizes several online platforms to help us effectively serve our self-advocates and employees. The following is a list of those platforms: 

Carelogic

An ONC-certified health record database that contains advocate health information, Medicaid data, daily notes and waiver approved hours. Employees are expected to accurately bill hours worked in Carelogic: 

Round time to the nearest 15 minutes. 

Do not bill an advocate if they are not with you.  

Make sure to send client related notes to the proper team Supervisor. 

Carelogic is most compatible with tablets or computers, not phones.  

You can reset your own Password and Signature if you have forgotten them. 

UKG

Is a platform that our agency uses alongside our payroll company Aris. This is where employees can find their paystubs and banking information. This is also where accrual of sick & vacation time is displayed.  

Please do not use this platform to ask for time off. 

You can reset your own Password if you have forgotten it. 

Pay stubs: Click the menu bar on the upper left corner of the website (3 stacked lines). Click My Info > My Pay > Pay History to get your pay stub information.  

Mobile App: UKG Ready. Select North America and then input the Company short name: 6168641

Company Mileage

All Families First self-advocates receive mileage. Employees can only bill for mileage when a self-advocate is in their vehicle with them. The Activity is always Community Supports, and the Job Costing Code is the advocate you are with. 

You can reset your password anytime on your own. 

Mobile App: Suremobile 

Employees cannot bill mileage from their home address to the office. 

Mileage MUST be submitted by the end of the pay period you are on. Pay periods span 2 weeks and ALWAYS end on Saturday @ Midnight. Employees will not be paid for mileage outside this timeframe. 

Please include notes in the description box if mileage billed is not straightforward. Mileage may be rejected if the reason for travel is unclear or excessive. 

For first time logins:

  • Company Mileage

    Username: first initial, last name @aris

    Default password: Welcome1

    You can reset your password on your own by clicking on the ‘forgot password’ button. It will be sent to your FF email.

    Log In

  • UKG

    Username: first initial, last name

    Default password: Familiesfirst2025!

    UKG Ready is the mobile App. Select North America. Company short name is: 6168641

    Log In

  • CareLogic

    Account: aris

    Username: first initial, last name

    Default Password: password

    Signature: (4-digit number)

    You can now reset your password yourself by clicking the ‘reset password’ button on the bottom right of the Carelogic page. You will need access to your FF email.

    Log In